1. Why do I need Singpass to file or response to a claim online?

2. I have forgotten my Singpass password. How can I reset my password?

3. Why do I need 2 - Step Verification ( 2FA ) to file or respond to a claim?

4. I heard that the 2FA setup process has been enhanced recently. What are the enhancements?

5. When do I have to set up my 2FA by? What if I do not set up by then?

6. How about those users who need 2FA urgently, after the grace period?

7. How can I register for 2 - Step Verification ( 2FA ) online?

8. Can I register for 2 - Step Verification ( 2FA ) if I do not have a mobile phone?

9. My parents do not have a mobile number, can they use my mobile number for their Singpass accounts?

10. If I am a FIN holder, how do I set up 2FA?

11. I am living overseas, and I need to perform urgent e - transactions via Singpass. Can I delegate authority to my family members living in Singapore?

12. I received a claim notice against me. What should I do?

13. What if I do not have my Singpass account ready before the consultation date?

14. What is Corppass?

15. Can I access e-Services via the Corppass website?

16. Am I eligible for Corppass?

17. If my entity requires Corppass, how do I register?

18. Do I have to register for Corppass now?

19. Can you help me check my registration status?

20. Can you help me reset my password?

21. How can I update my Corppass profile and / or contact details?

22. I have forgotten my Entity ID ( i.e. UEN ). Can you help me retrieve it?

23. I do not have Corppass, and would like to transact with your e-Service using Singpass. Is this possible?

24. Will Corppass require 2FA login?

25. Which roles are available on your e-Services? How do I assign these roles on Corppass?

26. I've already logged into using Corppass, why do I have to login again for?

27. I received a claim notice against my Entity. What should I do?

28. What happen if I still do not have my Corppass account for my Entity before the consultation date?

29. What is an UEN Entity?

30. How do I register for a Registered Officer ( RO ) account?

31. Isn't my Registered Officer the Corppass Administrator?

32. I have created Corppass User accounts for my staff, why can't they log in?

33. My account has been activated, why can't I log into State Courts CJTS digital service?

34. What is Corppass helpdesk contact?